"Minor procedure after GP referral"

I was sent to ENT with a suspected quinsy. On arrival I was dealt with promptly seeing a doctor within 30 mins after a nurse completed observations. The treatment I received was fantastic. The doctor was friendly and gave me lots of choices throughout as to the different treatment plans. The doctor made me feel relaxed, through good humour, while the procedure was undertaken (or as relaxed as you can be with a needle in your throat!). The doctor accompanied me to Wynard ward where I also received great care from the nurses. My brief stay in hospital was made much easier due to the empathy of the staff - particularly the doctor who dealt with me.