This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"'The amount of help is unbelievable'"

About: Locked & Specialist Rehab / Spring Hill

(as a staff member posting for a patient/service user),

'The amount of help St Andrew's has given me is unbelievable'

I have been here for 9 months, I didn't have a choice about coming here.

It's ok here although there are a few people who aren't professional when they are working.

It's a good hospital, very understanding. I would recommend St Andrew's because it does help. I was really poorly before I came here and the amount of help St Andrew's has given me is unbelievable because I didn't expect a hospital to give you that much support.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jodie Maloney, Operational Lead, St Andrew's Healthcare 5 years ago
Jodie Maloney
Operational Lead,
St Andrew's Healthcare
Submitted on 26/04/2019 at 15:23
Published on Care Opinion at 15:48


It's really inspiring to hear your positive feedback and I am delighted to hear how supported you've felt, this is exactly the service I would hope all patients receive within the IPU. I can only apologise for any unprofessional behaviour you have witnessed but please be assured if any behaviour of this type is reported we act on this accordingly.

I hope you continue to progress in your recovery and continue to get the level of support that has been offered so far.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k