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Cataract surgery

Story from nhs.uk

"Cataract surgery"

About: Barlborough NHS Treatment Centre

Went with my husband to a clinic appointment about cataract surgery.

We were seen very promptly by very friendly and efficient staff.

We saw the Consultant who although very professional seemed to have missed the 'how to deal with patients' class.

A little abrupt

A very short time to wait for surgery so hoping for good results.

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Responses

Response from Barlborough NHS Treatment Centre 5 years ago
Barlborough NHS Treatment Centre

Submitted on 25/04/2019 at 10:00
Published on nhs.uk at 11:06

Thank you for your feedback following your Husband's appointment for cataract surgery.

I'm sorry the Consultant appeared to be abrupt when dealing with him and for this we apologise.

I have passed your comments onto Newmedica, the company that carries out cataract surgery in our Hospital, and hopefully they will feed this back to their Consultants.

If you would like this to be investigated formally, please email me your details so that I can pass them on.

My email address is mandy.miller@careuk.com.

I hope your husbands surgery is a success and I wish him all the very best.

With kind regards, Mandy J Miller - PA to Steve Booker, Hospital Director and Marco La Malfa, Medical Director, Barlborough NHS Treatment Centre.

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