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"Cataracts"

About: Queen Margaret Hospital / Ophthalmology

(as the patient),

Can't praise the staff in Dunfermline, Queen Margaret's cataract department highly enough. I was booked in today for a pre op consultation and was extremely nervous. Within a few hours due to a cancellation I had been operated on, reassured throughout and put at ease by the friendly hard working nurses. I also observed how caring & professionally engaging they were with the other patients (most of which were twice my age and clearly apprehensive too.)

Fantastic team.... Thankyou all. 

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Responses

Response from Ruth Robertson, Senior Charge Nurse, Ophthalmology, NHS Fife 5 years ago
Ruth Robertson
Senior Charge Nurse, Ophthalmology,
NHS Fife
Submitted on 23/04/2019 at 09:01
Published on Care Opinion at 10:49


picture of Ruth Robertson

Dear Ainz,

Many thanks for taking the time to comment on care opinion and your praise for the cataract department staff. You truly were done as a one stop cataract visit and I am happy that it all went well for you. Having an operation is daunting at any time and I'm delighted that the staff were caring and friendly and you and other patients felt at ease. I will make sure that your very kind comments are passed on to all staff concerned. If you need anything in the future please don't hesitate to contact me.

Kind Regards

Ruth

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