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"Excellent Pharmacy"

About: Northwick Park Hospital / Paediatrics

Staff in the hospital Pharmacy manage to offer a Friendly and efficient service even though they are catering for hundreds of patients at a time. I left my children's prescriptions and came back as there was over an hour wait ( not due to fault by staff but due to the amount of people they have to cater for) I know everyone needs medicine due to illness but staff are doing the best with the tools they have. Every time i have used the pharmacy the staff have pinpointed when medicines are urgent and when you can wait.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 18/04/2019 at 12:52
Published on Care Opinion at 13:58


Thank you for taking the time to share this lovely feedback. I will let the pharmacy team know. They will be delighted as providing good patient experience is very important to them.

Best wishes

Sue

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