"poor service and rude staff"

My 2 year old son was playing in the bath, he slipped and cut his chin open. My husband decided instead of A&E it might have been quicker to go to Finchley Memorial Hospital. He arrived at 8.15, and was greeted by a very rude receptionist. The nurse took a look at my sons chin told my husband he’d need glue or possibly stitches but as they closed at 9pm they wouldn’t have time and told him to go to Barnet General Hospital A&E. Absolutely appalled in their behaviour, I completely apreciate the NHS and I know how under staffed they are but to turn away a 2 year old he has split his chin open because they want to get home at a decent time is absolutely disgusting. I understand there were others that needed to be seen but they should have closed the doors. Not seen him and then refuse treatment. So disappointing.