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"Medical care in Lincolnshire"

About: Leicester Royal Infirmary / Plastic surgery Pilgrim Hospital / Dermatology

(as a service user),

Having suddenly discovered a small lump in the centre of my shoulder blades, I saw my local GP who immediately arranged for it to be removed at our local medical centre.  On the Thursday it was out and sent for biopsy, on the Monday the results came back showing it  as a melanoma and my GP immediately referred for a two week wait appointment with local dermatology clinicians.  My appointment was arranged for the following Monday where I visited OPD at Pilgrim Hospital, Boston.  After a short wait in clinic I was seen by one of the consultant dermatologists, who gave me a thorough check over and explained my condition fully and the next step in my treatment.  The following day (Tuesday) I received  call inviting me to see the plastic surgery specialist in Leicester, which was arranged for two days later on Thursday. So now just have to wait for the next stage in treatment, which as explained will be further excision.

I cannot praise my present course of treatment more highly.  GP, nursing and medical staff have been fantastic, as have the medical secretaries who have been so helpful and friendly.  At a time when we her so much criticism I can only take this time to thank everyone involved - much appreciated and thanks to our lovely team in Pilgrim Hospital and Lincolnshire.  

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Responses

Response from Sharon Kidd, Patient Experience Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust 4 years ago
Sharon Kidd
Patient Experience Manager, Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 01/05/2019 at 14:27
Published on Care Opinion at 15:19


picture of Sharon Kidd

Dear fortescue

Thank you for taking the time to share your positive experience of the Dermatology department at Pilgrim. We know the team always try to fully inform patients on what to expect from their procedure and they will be extremely happy you are pleased with your treatment.

I will pass on your comments to the team.

Regards

Sharon

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from University Hospitals of Leicester NHS Trust 4 years ago
University Hospitals of Leicester NHS Trust
Submitted on 02/05/2019 at 12:30
Published on Care Opinion at 12:44


Dear fortescue,


Thank you for sharing your experience with us, we are delighted to hear that you've had such a positive experience of the NHS so far during what can be a very worrying time for you and your family.

We are sure the positive experience will continue with our Plastic Surgery Specialists, they are an excellent team:-)

Best wishes

Laura

Communications Team

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