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"echo appointment"

About: Wexham Park Hospital

This is to do with the appointment system rather than the department. Was notified by text about an appointment which said if you would like to change/ cancel it, please use the texting system to do so. Chose a new appointment and the reply was basically if you don't hear from us to confirm the change within 2 days you will need to attend. Why would I go to the effort of changing an appointment if I could make it!

Cardiology seems to be the only department that has this system; other departments I deal with will change and confirm the change via the text messaging system.

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Responses

Response from Wexham Park Hospital 4 years ago
Wexham Park Hospital
Submitted on 07/05/2019 at 14:42
Published on nhs.uk at 15:06


Dear Anonymous

I am sorry you had a problem with the text service the wording was not correct and I have asked that it be checked?

regards

Michelle Youens

Head of Patient Experience

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