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"Customer service"

About: The Lawson Practice

(as a service user),

I wanted to share a brief story from my experience at the Lawson’s Practice.

I recently moved in the Uk and needed to register as soon as possible at a local GP not only cause I’m a patient of Crohns disease but also i needed some proof of residence in order to set up my bank account in the UK.

Without knowing much I went there and miss Shumina helped me out with the procedure. I would like to point out how kind and helpful this lady was and I wish all staff members has some part of her inside them.

Thank you Shumina for your guidance.

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Responses

Response from Deborah Colvin, GP, The Lawson Practice, The Lawson Practice 4 years ago
Deborah Colvin
GP, The Lawson Practice,
The Lawson Practice
Submitted on 14/05/2019 at 20:06
Published on Care Opinion on 15/05/2019 at 11:55


I will let Shumina know about this. She is relatively new at our practice and still settling in and it is hard for staff when they first take on new jobs. It is great to know that she was helpful and much appreciated that you took the time to let us know.

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