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3 Appointments with same excellent treatment each time

Posted By Bec2019

"3 Appointments with same excellent treatment each time"

About: Musgrove Park Hospital / Ophthalmology

(as a service user),

Having seen an optician in Street, he referred me to Musgrove eye clinic. I was called and seen within 2 hours. Every member of staff gave exceptional service. The reception staff were careful about confidentiality, polite and accommodating. The optical support staff cheerful and helpful. The doctors professional, caring and took time to explain my problem and answer all of my questions. 

I was seen a further 3 times in under a fortnight with the same excellent treatment at each visit.

What an exceptional service. I hope Musgrove are proud of their service and superb staff.

Thank you.

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Responses

Response from Charmaine Griffiths, Volunteer and Patient Involvement Lead, Patient Experience, Somerset NHS Foundation Trust 5 years ago
Charmaine Griffiths
Volunteer and Patient Involvement Lead, Patient Experience,
Somerset NHS Foundation Trust

Submitted on 16/04/2019 at 16:42
Published on Care Opinion on 17/04/2019 at 10:08

Thank you for sharing your comments about the efficient, and professional treatment your received from staff in Ophthalmology. I will forward your posting to the team and I am sure that will appreciate receiving your message. It is such a pleasure to receive such feedback, thank you.

With kind regards,

Charmaine

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