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Nothing to worry about

Posted By Thoroughly grateful patient

"Nothing to worry about"

About: Royal Cornwall Hospital (Treliske) / Gastroenterology

(as the patient),

I am in my 70's and suffer from Coeliac disease. I needed a liver biopsy.  I was called one day to let me know that there was a vacancy the next day for an appointment  to have the procedure, so I didn't have much time  to worry about it.

As it turned out there was nothing to worry about, due to the excellent care I received in the Newlyn Unit.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 5 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 17/04/2019 at 15:22
Published on Care Opinion at 15:54

picture of Jess Saunders

Dear Thoroughly grateful patient,

Thank you for taking the time to share your story with us regarding your recent visit to the Newlyn Unit here at the Royal Cornwall Hospital. I was pleased to read that you were seen quickly without having to worry and that you received excellent care from the staff in the unit.

I am responding to you as a member of the Patient and Family Experience team but I will ensure that I share your kind comments with the team in the Newlyn Unit, I'm sure they will be pleased to read your story.

Best wishes,

Jess

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