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Could not fault staff or facilities

Posted By dundee

"Could not fault staff or facilities"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

Could not fault staff or facilities during my stay for an Endoscopy on Sunday, cant suggest anything that they could make better, staff made you feel totally at ease.

one thing they can do is advise people attending along with the patient and who are waiting on them on a Sunday, there is a cafe just along the corridor from the unit, this opens at 0900 on a Sunday excellent food and service, this would help the 2 hour waiting pass more quicker, and some have travelled a long way.

10 out of 10 for the Unit

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Responses

Response from Nothando Senda-Ndaba, Senior Charge Nurse, Endoscopy Unit, QMH, NHS Fife 5 years ago
Nothando Senda-Ndaba
Senior Charge Nurse, Endoscopy Unit, QMH,
NHS Fife

Submitted on 09/04/2019 at 15:39
Published on Care Opinion at 16:37

picture of Nothando Senda-Ndaba

Dear dundee

Thank you so much for your feedback about your recent visit to QMH Regional Endoscopy Unit. I am so please to know you were made to feel totally at ease, it is certainly what we hope to give to every patient attending. Of course it is a long wait for those attending with the patient, we will make sure they are aware of the services available within the hospital.

Again thank you so much, I will pass your comment to the team.

Kindets regards

Nothando Senda-Ndaba (Sister)

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