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"Day case surgery"

About: Russells Hall Hospital / Gynaecology

(as a service user),

I had surgery at day case unit for hysteroscopy and biopsy. I was admitted at 7. 15 am feeling very anxious   . I was taken to ward at 7. 40 am and from that time I was reassured by all staff, doctors, anaesthetist and consultant, and when I was taken to theatre at 8. 30   I felt really safe I can honestly say I could not have had better treatment if I had been royalty   I would like all staff concerned thanked for their concern and help during my stay.                             

 kind regards                                                                                                         

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Responses

Response from Russells Hall Hospital 5 years ago
Russells Hall Hospital
Submitted on 09/04/2019 at 10:14
Published on nhs.uk at 11:06


Thank you for taking the time to share feedback about your recent experience within the Day Case Surgery Unit at Russells Hall Hospital.

We are so pleased to hear that staff made you feel safe and treated you so well during your time of need. It is wonderful to hear that you felt you were treated like royalty. Your kind comments have been cascaded to the department who will be thrilled to learn of them.

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