Father suffering from Dementia admitted by ambulance to the new A&E due to serious fall to head. As his son I was very impressed with the care and kindness in checking Dad, full physical, CT Scan, X Ray & blood tests. Staff and medical facilities were excellent.
Concerns-
1. I arrived separately & had to cue behind people who wanted to be assessed for emergency treatment. Good idea for a specific desk to receive family as it was very anxious having to wait. When I did get to reception staff I was immediately taken thro which was nice.
2. No coffee/food vending machines available for relatives and I didn’t want to leave my father for long as he gets distressed due to dementia & we were there 6 hrs
"A & E Dept"
About: Leicester Royal Infirmary / Accident and emergency Leicester Royal Infirmary Accident and emergency Leicester LE1 5WW
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