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Excellent Day Care experience.

Story from nhs.uk

"Excellent Day Care experience."

About: Royal Derby Hospital / General surgery

On the 14 March I was admitted to DayCare for a routine gall bladder operation. I arrived at 8.00am,and the surgeon and anaesthetist explained the procedure, ensuring that I felt at ease.

By 10.30 I was on my to theatre.

My operation went well, and I arrived back on the ward st 12.30pm. The after care I received from the health care assistants and nurses was wonderful, and the atmosphere on the Ward was very good.

A big thank you to all the Staff.

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Responses

Response from Royal Derby Hospital 5 years ago
Royal Derby Hospital

Submitted on 05/04/2019 at 11:13
Published on nhs.uk at 12:06

Good afternoon

It was very kind of you to take the time to write to the hospital; I am pleased to hear that you had a positive experience and that you wish to express your grateful thanks to the Elective Procedures Unit within the Surgical Business Unit.

I will forward your kind comments to the manager for this department to share with all the staff.

Thank you again for taking the time to write into the hospital, it is appreciated and I hope you are recovering well from your surgery.

Patient Advice and Liaison Service (PALS).

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