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"Hernia Operation"

About: Queen Margaret Hospital / General Surgery

(as the patient),

Admitted at 8:00 taken at 9:15 and home for 15:30. From admission to discharge all staff were very friendly, kept me informed of next steps and explained everything clearly.

Although the staff were very professional they took the time to have a bit of banter which made everyone relaxed. 1st Class. 

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Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 28/03/2019 at 15:07
Published on Care Opinion at 17:10


picture of Nola Cassidy

Dear Ladybank Bhoy

Thank you for taking the time to post feedback in Care Opinion, its reassuring to see that you were treated by friendly staff and that you were kept informed of the next steps and you had clear explanation. Its good to see that you were also made to feel relaxed during what can be a nervous time.

I will share your post with all of the staff and wish you well in your recovery

Kind Regards

Nola

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