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"Friendly and welcoming"

About: Cheltenham General Hospital / Cardiology

My treatment (an angiogram and angioplasty) was carried out with apparent success. The procedure was early in the day as I'd previously notified the hospital that I had no-one else at home ... therefore they said they would aim to monitor me through the day without needing to be kept in overnight.

While on Hartpury Suite, the nurse or trainee made regular checks pre- and post-operation, both to carry out the necessary tests and readings, and to ascertain that I was feeling okay. I was given various booklets (both general and specific) and was talked through the relevant parts. After I enquired about changes to my medication, the question was passed to the operating doctor who came over later to clarify.

I was given food and drinks at regular intervals afterwards. The nursing staff (mostly quite young!) were polite, friendly and reassuring. I was pushed by trolley to the theatre (although I could easily have walked!) I encountered quite a wide range of personnel during my 9-hour (plus) stay, but all were equally helpful.

I can confirm that the facilities on the ward (as mentioned elsewhere) were spotlessly clean and easily accessible. I understand that it can get much busier on other days, but thank you to all involved and credit where it is most definitely due.

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Responses

Response from Cheltenham General Hospital 5 years ago
Cheltenham General Hospital
Submitted on 27/03/2019 at 09:08
Published on nhs.uk at 10:06


Thank you for sharing this positive feedback on your recent experience - will share it with our Cardiology team in Cheltenham

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