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Non Professional

Story from nhs.uk

"Non Professional"

About: University Hospital (Coventry) / Accident and emergency

Doctors who are not trained in specific areas are trying to diagnose something they know nothing about when its printed in black and white in front on him with a diagnosis. Doctors who can clearly see someone is in need of attention don't bother to help and state "not to put through minors as they wouldn't cope" immediately raises concerns for me. then say the patient must lye in a bed in the Corridor! for 5.5 hours to be seen as they have deemed his symptoms a sit and wait to be seen in time order. i find this hospital in poor condition its more like a GP waiting room and even the staff booking in stated 90% of people there that evening didn't need to be there and they were only there due to 111 or they cant be bothered to go to the out of hours GP.

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Responses

Response from University Hospital (Coventry) 5 years ago
University Hospital (Coventry)

Submitted on 25/03/2019 at 14:37
Published on nhs.uk at 15:06

Hello,

Thank you for taking the time to provide your feedback on your experience at University Hospital, Coventry last week.

I sincerely apologise for the problems you faced regarding waiting times in A&E. I have passed on your comments in order for us to look at where the problem occurred.

To enable us to investigate further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203.

If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk

Alternatively, you can write to us at the following address: -

PALS

University Hospital

Clifford Bridge Road

Coventry

CV2 2DX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone 0800 028 4203

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