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"Excellent treatment at A&E"

About: Whiston Hospital / Accident and emergency

I attended Whiston A&E having experienced chest pains earlier in the day, as I had a triple heart bypass 10 years ago I was reasonably concerned. The car park was quite full but I managed to find a spot and the cost worked out at £1 per hour which is not bad compared to some hospitals. The total time I spent at A&E was 3 hours and during that time I had blood pressure taken at triage, two ECG's taken with 1 hour between each, blood samples taken and a consultation with a Doctor. Considering A&E was quite busy I would say that was very efficient service. All the staff I had contact with were friendly, courteous and yet professional.

I left A&E reassured that my chest pains were not heart related and knowing that I had received the best of treatment. Fully marks Whiston.

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Responses

Response from Whiston Hospital 5 years ago
Whiston Hospital
Submitted on 22/03/2019 at 10:18
Published on nhs.uk at 11:06


Thank you for taking the time to feedback to us regarding your recent attendance at Whiston A&E. We are delighted that you found the experience so positive particularly during what must have been a very anxious and stressful time. We are very proud of our A&E staff and the service they provide and will pass on your very kind and positive feedback to them. Once again thank you for taking your time to inform us of your experience.

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