"Poor care for my elderly relative"
About: University Hospital Wishaw / Accident & Emergency University Hospital Wishaw Accident & Emergency ML2 0DP University Hospital Wishaw / Care of the Elderly (Wards 9-12) University Hospital Wishaw Care of the Elderly (Wards 9-12) ML2 0DP University Hospital Wishaw / Trauma & orthopaedics University Hospital Wishaw Trauma & orthopaedics ML2 0DP
Posted by Worried and Disappointed (as ),
My aunt was transferred back to WGH after having a procedure at QEUH. She was for rehab, but instead of being transferred to a ward she was put into ECU. Even though she was a known falls risk, she was placed in a chair in a 6 bedded room. Within an hour of arrival she had fallen, reinjuring the area that had just been treated. She wasn’t safe.
Multiple bed moves followed which isn’t recommended for frail elderly, including one spell where she was moved to Ward 11 for rehab, but moved out again within 24 hours as another patient was deemed to need the bed more.
She spent several weeks in Ward 10. I was really upset at the lack of care, compassion & dignity shown. I have walked in to find her in a state of undress, regularly found her food cooling in front of her with no help being given to eat it and also heard a nurse tell her she was breaking their backs. I wouldn’t want another relative to have to be a patient there.
Her time at the MAC club was good. When she was eventually moved to Ward 11, the care was also good. Her end of life care at Parksprings under Dr Logan was excellent.