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"Support & Guidance by a Medic"

About: University Hospital Hairmyres

(as other),

I work with the Scottish Ambulance Service & I called the on call medic which was Tom from Hairmyers, he was extremely patient and supported my decision for best patient care. Due to his level of seniority I was confident in my decision and we as a team were able to to what was best for the patient.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 24/03/2019 at 11:56
Published on Care Opinion on 25/03/2019 at 10:45


picture of Lise Axford

Dear SAS1

Thank you for taking the time to share your recent experience. It is important that we recognise the team approach to patient care and your account of the support offered by Tom is reassuring and intuitive. You obviously worked in collaboration to ensure optimum patient centred care. You should both be commended on your communication and team work. Thank you.

I will ensure that your comments are shared with Tom and thank you again for your kind wods but ultimately for your part in ensuring the best patient care.

Thank you again

Lise

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