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"My sister"

About: Forth Valley Royal Hospital / Older people's mental health (wards 4,5)

(as a relative),

My sister became seriously unwell and was admitted to Forth Valley Royal Hospital in November 2017.

She was assessed as having mental health problems and a treatment plan was started. She did not respond well and her treatment plan was changed which resulted in her responding quite well.  It was a long slow process and the treatment had to be repeated.   She got to the stage of a reasonable recovery and a trial home stay was planned.  She could not cope and was readmitted when the treatment recommenced. Over a period of 16+ months  with tender careful planning of her treatment she is finally home with good prospects for her ongoing recovery.   The care given in Ward 5 was exemplary and the staff were patient, kind, and extremely caring in all aspects of her care.  There were extremely difficult periods which required a lot of understanding but the staff never faltered and always responded professionally and with tender care.

Her room was kept lovely and always clean, the food was very good and the ward provided physio, crafts, events, quiet reading room and communal tv lounge.

Have nothing but praise for every aspect of the whole team and the hospital services.

 

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Responses

Response from Anne Cook, Service Manager, Mental Health, NHS Forth Valley 5 years ago
Anne Cook
Service Manager, Mental Health,
NHS Forth Valley
Submitted on 16/04/2019 at 12:35
Published on Care Opinion at 13:47


Dear Sis

Thank you for taking the time to write about your experience whilst visiting your sister. I am delighted to hear she is recovering well and she is now back home. The team will be pleased to hear such positive feedback and I will ensure this is passed on to the team.

Thanks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Sis (a relative)

Glad to know my comments will be passed to the team

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