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Excellent care, fantastic staff - A&E

Story from nhs.uk

"Excellent care, fantastic staff - A&E"

About: North Middlesex Hospital / Accident and emergency

I have stage 4 COPD which is generally well managed, however I had a worsening of symptoms and problems breathing so went to NMUH A&E.

I could not have been treated any better.

Arrived at 3pm, seen quickly by the triage nurse and taken through to the treatment room.

Saw the consultant, and put on a nebuliser.

Then saw another Dr for physical exam and consultation.

Then had an Xray, saw the Dr again and discharged with medication, feeling so much better and much less anxious. Left by 4.40pm.

A huge thank you to the amazing A&E staff at North Middlesex, you deserve so much more!

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Responses

Response from North Middlesex Hospital 4 years ago
North Middlesex Hospital

Submitted on 09/05/2019 at 10:10
Published on nhs.uk at 11:06

Dear Anonymous,

Thank you for your positive comments, we will be sure to pass these on to the team. The Emergency Department are currently making on-going changes and improvements with a view to improving patient experience, and it's good to know when we get things right.

Best wishes,

Anna-May

Head of Nursing, Emergency Department

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