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Could not have been more caring, helpful and professional

Posted By s03ig7

"Could not have been more caring, helpful and professional"

About: Aberdeen Royal Infirmary / Ophthalmology (Eye Problems) Aberdeen Royal Infirmary / Theatres

(as a service user),

I spent 4 days in Ward 203 with a retinal detachment which needed Surgery, under the care of the excellent Dr Kuffova and her medical team. All the staff, including trained and untrained Nursing staff, domestic staff, porters and support staff could not have been more caring, helpful and professional. I felt in very safe hands. The Anaesthetic Team and Theatre staff were also fantastic. They are a huge credit to NHS Grampian.

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Responses

Response from John Graham, Nurse Manager, Surgical 1 (Surgical Division), NHS Grampian 5 years ago
John Graham
Nurse Manager, Surgical 1 (Surgical Division),
NHS Grampian

Submitted on 14/03/2019 at 16:36
Published on Care Opinion on 15/03/2019 at 12:01

picture of John Graham

Dear s03ig7

Thank you very much for the excellent feedback following your recent stay in Ward 203. I was so pleased that you found yourself in safe hands and I hope you are now making a speedy recovery. I will be delighted to share this feedback with all staff concerned.

Thank you

Kind Regards,

John

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