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Care Opinion

Nhs at its best!

Story from nhs.uk

"Nhs at its best!"

About: West Cornwall Hospital (Penzance) / Urgent Treatment Centre

Visited Urgent Care on Saturday morning-9th March and we were immediately advised of ‘a wait’ due to staff absence. So yes, We did have to wait a while for which the cheerful staff nurse apologised. Everyone on the department were pleasant and organised. My husband had fallen and cut his arm quite badly. He was x rayed and subsequently stitched up! We were both very grateful for the care received.

Thank you!

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Responses

Response from Marie Maclaren, Sister, Urgent Care, West Cornwall Hospital, Royal Cornwall Hospitals NHS Trust 5 years ago
Marie Maclaren
Sister, Urgent Care, West Cornwall Hospital,
Royal Cornwall Hospitals NHS Trust

Submitted on 14/03/2019 at 07:47
Published on Care Opinion at 10:11


Thank you so much for taking the time to give feedback to the Urgent Care Centre at West Cornwall Hospital. We always strive to provide a good service even if staffing levels are compromised and we try to keep waiting times to a minimum. I am pleased to hear that you both had a positive experience and I hope your husband is recovering well.

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