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"Head Injury/fractured wrists"

About: Ayrshire Central Hospital / Douglas Grant Rehabilitation Centre

(as a service user),

Absolutely devastated, having being a long distance runner for years. I had a fall which totally ( what I thought at the time) ruined my life.

It’s almost three years on now.

The service I received at The Douglas Grant Unit was second to none.

Every member of staff Doctors/Physiotherapist/Psychology/Occupational Therapist. They were all fantastic!!!

In particular Lesley Ann who got me convinced I could run again , which I am. Not the same distance but baby steps . I feel more confident already and Thankyou so much 👍.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/03/2019 at 18:09
Published on Care Opinion at 22:59


picture of Eunice Goodwin

Dear Moonshadow,

Thank you so much for sharing your story on Care Opinion. This is such a success story for you and the teams who have been helping you get back to fitness. You all deserve a big pat on the back, well done.

I will pass your gratitude to the team and in particular, Lesley Ann. I know it will make a real difference to them.

All the best for your onward recovery,

Eunice (In awe and feeling very humbled)

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