"MRI scan result"

I had an MRI brain scan on 13/2/19, as I have a small meningioma brain tumour.

After some difficulty, I managed to get a partial result by email from the consultant.

This email said the consultant would be prepared to clarify anything by phone or through the secretary etc.

I had been offered an appointment with the consultant but agreed to cancel that and allow someone else to have it, because I thought I would be able to get the clarification - which I did need - easily by e-mail or phone or through the secretary.

It was agreed with the secretary that I would e-mail the consultant to get the clarification I needed.

I did so on 27/2/19.

There was no response.

I e-mailed again on 4/3/19.

Today, I got a response from the consultant, but that totally ignored the important clarifications I had asked for.

Now I am told the consultant has gone on leave.

This is totally unacceptable.

My requests for clarification were clear.

The consultant has either not read my e-mail properly or is deliberately avoiding giving the confirmation - which is very worrying and causing great stress.

I agreed to cancel an appointment - thinking someone else may be desperately needing an appointment - and yet now I am left without the clarification I need.

The clarifications I need are important: I want confirmation that the glioma brain tumour which Weston Hospital thought they had seen (hopefully wrongly) is not there.

I also want confirmation that there are no tumours in the ear canal (this was one of the main reasons the scan was carried out).

I have had neither confirmation.

I would add that my late mother, who suffered a huge meningioma, had an MRI scan at Southmead last year and it took 3 months - absolutely inexcusably and unforgivably - to get any kind of result (and then only through complaints).

Southmead - neurosurgery - you are causing great stress.

You can do better than this.