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"Shoulder_Dislocation_Fracture Clinic"

About: Whipps Cross University Hospital / Trauma and orthopaedics

I was seen in Orthopaedic outpatients for a review of my shoulder following dislocation, & relocation in the ED. There was a long wait in outpatients – 90 minutes – to see the doctor. The (calm) senior staff nurse kept patients informed about the wait and arranged for those of us who needed x-rays to have this done while waiting. The reception staff & HCA were helpful & friendly. The doctor was efficient, professional, and friendly. Thank you

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Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital
Submitted on 25/03/2019 at 08:26
Published on nhs.uk at 09:05


Thank you for your kind words and for taking time to contacting us with feedback. We value all patient feedback as this helps us improve our services. We will share your feedback with the management for ED services .

Should you wish to discuss your feedback further please don't hesitate to contact our PALS team at Whipps Cross on 0208 535 6438 or email WXpals@bartshealth.nhs.uk

Kind regards

Faith

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