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"My son received outstanding care"

About: Royal Aberdeen Children's Hospital / Play Service Royal Aberdeen Children's Hospital / Surgical Paediatrics (Children's Surgery) Royal Aberdeen Children's Hospital / Theatres

(as a parent/guardian),

My son was admitted to RACH for his operation on his tonsils and adenoids. I cannot thank all members of staff enough for the outstanding care he received. He took it all in his stride ( I was more nervous I think) staff were all friendly and nothing was too much trouble. When we were there the play ladies had a magician and it took our minds off the procedure and my son absolutely loved it. Special thanks to Ebonny from theatre who did a great job of looking after him in recovery and me too! ! And even visited us afterwards which was a lovely touch! ! Well done RACH surgical ward and theatres! !  

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Responses

Response from Kathryn Auchnie, Clinical Nurse Manager, Childrens Division, NHS Grampian 5 years ago
Kathryn Auchnie
Clinical Nurse Manager, Childrens Division,
NHS Grampian
Submitted on 19/03/2019 at 08:39
Published on Care Opinion at 09:59


picture of Kathryn Auchnie

Dear Kirkwall

The staff endeavour to make every child's hospital visit as positive an experience as they can and I hope that following your son's operation this has not put him off us and he is recovering well. It sounds like he had a great time before going to theatre though with the magician ( he is amazing!).

I will pass on your kind feedback to all the staff who I am sure will be delighted to know they made a difference to you and your son.

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