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Excellent Cancer Patient Care

Posted By forever grateful Zak

"Excellent Cancer Patient Care"

About: New Victoria Hospital / Haematology

(as the patient),

I would like to thank all of the nurses, doctors and staff in the Haematology department, Clinic P at the New Victoria Hospital in Glasgow for the excellent treatment and Cancer Care that I have received over the last 4 1/2 years.

I would like to nominate (if possible) each and every one of them for an award (preferably of monetary value) for the fantastic care and treatment that has been given to me from  nurses and doctors alike. The reception/admin staff, pharmacy and lab technicians have been fantastic too.
The nurses are angels😇 sent from heaven, working as a team with the Doctors in a very busy clinic they manage to give extra special care and attention to not only myself but each and every one of the patients. 

Every member of  Clinic P staff deserves this award:  Natasha my specialist chemo nurse (& Martin), Dr MacDonald and all the Doctors, every nurse from Frances, Debbie, Rose, Lisa, Mary, Jules ...to name but a few...the list goes on.

Thanks from Nessie and family, I can only give 5 stars, you all deserve a million.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 12/03/2019 at 13:34
Published on Care Opinion at 14:25

picture of Nicole McInally

Dear forever grateful Zak

Thank you so much for getting in touch.

It is a pleasure to read about the care and support you have received from all the staff at Clinic P over the years. It is always rewarding for the staff to receive such positive feedback, and I am sure they will appreciate your kind words.

Just to let you know that NHS Greater Glasgow and Clyde has annual Chairman’s Awards which are an opportunity to celebrate members of staff/teams who have provided exceptional care and support. You can find more information here: https://www.nhsggc.org.uk/our-performance/chairmans-awards/

Best wishes

Nicole

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Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 5 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC

Submitted on 20/03/2019 at 08:33
Published on Care Opinion at 10:27

Dear forever grateful Zak

Thank you for sharing this very kind feedback. I was delighted to hear about the high standard of care and treatment you have received from the staff in Clinic P. I know they are committed to providing the best care to all their patients and they will be delighted to receive this.

Best wishes

Elaine Burt

Chief Nurse - Regional Services

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