I have been a member of the staff within the NHS for nearly 20 years and never needed a hospital service myself .
I felt very apprehensive about being on the patient side for once when last month I attended the ED department at Royal Wolverhampton NHS Trust after suffering a change in my vision. I had a little wait to see the ED eye nurse who at once made me feel at ease. After being seen I quickly got a appointment in the A and E department at the eye infirmary. Once there I again had a wait but then this is an emergency department so to be expected. I then got seen by DR Alice( sorry didn’t get surname) who did a thorough examination. Within an hour I was diagnosed with a detached retina was seen by the consultant on take, was consented and was waiting on the Mary Jones for surgery. The treatment I received during my stay was second to none. There are too many criticisms of the NHS but I feel I cannot fault this service. The ward was very clean and tidy and staff very attentive to my needs. I would like to say a special thank you to Mr Caruana and his team especially the theatre staff who held my hand during my surgery in theatre 2 on that day.Thank you to our NHS staff you all do an amazing job !!!!
"Successful Eyesight Surgery"
About: New Cross Hospital / Accident and emergency New Cross Hospital Accident and emergency Wolverhampton WV10 0QP Wolverhampton and Midland Eye Infirmary / Ophthalmology Wolverhampton and Midland Eye Infirmary Ophthalmology WV3 9QR
Posted by Sight is precious (as ),
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