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"Constant care and dignity throughout"

About: Friarage Hospital Site

During both my long term hospitalisation of three months including stays in intensive care and h.d.u, and the various outpatient appointments I was treated with professionalism, compassion and only the sort of care which can be achieved in a hospital such as the Friarage due to its size and the communication achieved between all departments. The care offered by the Consultants, doctors and all staff was exemplorary. I have also had reason to use the highly efficient A and E department and due to the pain I was suffering would have found travelling any further virtually unbearable. I have no hesitation in commending the staff and all services provided by what can only be dezcribed as a true example of how the NHS should be run elsewhere.

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Responses

Response from Patient Experience Facilitator, South Tees Hospitals NHS Foundation Trust 4 years ago
South Tees Hospitals NHS Foundation Trust
Submitted on 14/05/2019 at 16:52
Published on Care Opinion on 15/05/2019 at 11:53


Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to the HDU and ICU departments at The Friarage Hospital. If you would like me to pass this on to specific staff members or you would like to provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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