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Suspected Heart Problem

Posted By 265

"Suspected Heart Problem"

About: Solihull Hospital / Accident and emergency

(as a service user),

Visted emergency dept at Solihull as I thought I had a heart problem. Extremely busy outpatients, however was seen within 5 minutes of being registered at reception. Put straight on to heart monitor, transferred to main emergency AMU. Was given second to none treatment, staff all friendly and professional. Was there 6 hours while they done their checks and I could not have been treated better.

Under immense pressure as all cubicles were full with others waiting. Highly recommended.

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Responses

Response from Solihull Hospital 5 years ago
Solihull Hospital

Submitted on 05/03/2019 at 11:07
Published on nhs.uk at 14:06

Responded: 05.03.19

Dear 265

Thank you for taking the time to post your comments regarding the care and treatment you have received by the A&E team at Solihull Hospital.

I totally agree with you, although I appreciate the NHS is currently under pressure, it does offer a fabulous service.

I am pleased to read that you felt that your treatment was second to none and it will be my pleasure to ensure your feedback is highlighted to the A&E senior management team.

I will ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments.

I do hope you have recovered well following your procedure.

Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Best wishes

Patient Experience Team

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