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This is my local Dr's

Posted By lepuszb67

"This is my local Dr's"

About: The Surgery (Cranwich Road)

(as a service user),

-This is my local Dr's, I've been here a lot for various health concerns.

-Staff are always friendly and helpful. Always feel valued and listened to by the Dr's/Nurses . 

Thank You!

-Only suggestion for improvement is a clearer website layout and online booking system.

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Responses

Response from Geetha Rajah, Practice Manager, Cranwich Road Surgery, Cranwich Road Surgery 5 years ago
Geetha Rajah
Practice Manager, Cranwich Road Surgery,
Cranwich Road Surgery

Submitted on 04/03/2019 at 17:25
Published on Care Opinion at 21:52

Dear Patient,

Thank you for taking the time to give us a good feedback. We at Cranwich Road Surgery try our best to constantly improve our services and take pride in the care we provide to our patients.

You mentioned you would like clearer website, if you can mention specific suggestions, it will help us improve as we have received positive feedbacks so far, there is always room for improvement and we would be delighted to accommodate the change your require if at all possible.

The online booking system is standard for all Practices and is not designed by us. They are always making changes and looking for ways to improve but you will have to feedback to patient online services as we have no control on the format. If it is something with the offered appointments etc please let us know what you are expecting and we can see what we can do or explain what we can't do.

Thank you for your time once again

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