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"Haircuts!"

About: Highbury Hospital / Cherry Ward

(as the patient),

We’ve got an issue with getting a haircut on Cherry Ward. It was 12 weeks before I got my haircut. They have been waiting for a hairdresser for over a year.   It’s ridiculous!

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Responses

Response from Zenn Athar-James, Highbury Site Co-ordinator, Highbury Hospital, Nottinghamshire Healthcare NHS Foundation Trust 3 years ago
We are preparing to make a change
Zenn Athar-James
Highbury Site Co-ordinator, Highbury Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 04/03/2019 at 08:49
Published on Care Opinion at 15:05


Hi Haircut100,

I'm really sorry for the delay in getting this sorted. We're in the process of getting a new hairdressing service up and running. Because we haven't had one for some time it is taking us a while to get all the appropriate procedures in place.

We're hoping to have this up and running in the next few months. I will be liaising with Cherry Ward on this.

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 3 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 25/03/2019 at 14:25
Published on Care Opinion at 15:45


picture of Jane Danforth

Hi Haircut 100

I hope that the hairdresser will be found very soon as the salon is absolutely lovely and crying out for some patients to sit at those fancy sinks and chairs ASAP!

Looking forward to seeing this change happen.

Jane

Image title

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Response from Zenn Athar-James, Highbury Site Co-ordinator, Highbury Hospital, Nottinghamshire Healthcare NHS Foundation Trust 3 years ago
We have made a change
Zenn Athar-James
Highbury Site Co-ordinator, Highbury Hospital,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 01/04/2019 at 14:52
Published on Care Opinion on 02/04/2019 at 11:36


Hi Haircut100,

I've got some great news - starting this week there will be a hairdresser in the salon every Thursday from 09:30.

For more information on prices etc... please speak to the ward staff.

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 3 years ago
We have made a change
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 02/04/2019 at 09:28
Published on Care Opinion at 11:36


picture of Jane Danforth

This is great news. I know a lot of work has gone into getting the hairdressing service back into Highbury and several of the patients we spoke to in the patients/carers meeting told us they really needed to get a haircut and were kept waiting too long.

It should go some way into helping people feel better about themselves. I know a good haircut can do wonders for morale.

Change made, well done!

Image title

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Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 3 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 03/05/2019 at 16:07
Published on Care Opinion at 16:10


picture of Jane Danforth

HURRAH! Happy customers.

I visited the ward yesterday and it fair cheered up my Thursday.

Thanks to everyone involved. #changeImage title

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