This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Total Shoulder Replacement"

About: Solihull Hospital / General surgery Solihull Hospital / Trauma and orthopaedics

(as the patient),

I just wanted to say thank you to the amazing caring teams  in wards 16 & 14 at Solihull Hospital.

I was admitted for several days in February for a Total Shoulder Replacement operation.

Everyone was really caring and understanding, they took time to help and listen to my concerns. Thank you Ward 16 😉

My operation was a success and everyone in theatre and recovery ward where brilliant Thank you 😊 

I was taken to Ward 14 after my operation and from the moment I got there all the nurses were so caring

They made sure I was comfortable and not in pain

They have a really hard job to do, but they do it with a smile on their faces

 I have to say a really big thank you to Amy, for her brilliant care and making me laugh and smile, she is amazing with all the patients 

Thank you again

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Solihull Hospital 2 years ago
Solihull Hospital
Submitted on 28/02/2019 at 10:32
Published on nhs.uk at 12:07


Responded: 28.02.19

Dear Falcony85

Thank you for taking the time to post your comments regarding your treatment at Solihull Hospital.

It is lovely to read such positive comments and I am very pleased that you had such a good patient experience.

I am so pleased to read that you felt supported throughout and well informed by our staff who do work very hard to ensure a positive patient experience regardless of how busy their workload is.

I will ensure that your feedback is forwarded to the senior manager’s and their team’s, who I am sure will be thrilled to read your comments.

Once again, thank for your feedback and please contact us if you require any other assistance.

Kind regards

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k