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The care I received was brilliant

Posted By victorbs95

"The care I received was brilliant"

About: Royal Cornwall Hospital (Treliske) / Emergency Department

(as a service user),

The care I received was brilliant. All necessary tests were completed as quickly as possible on the Sunday when I came having had a minor TAC in the  Weners

The appointment for the following day was arranged before 9:00am and I was seen by all the personnel very quickly - in fact starting 1/2hr before the actual appointment time as I was early.

Thank all your staff for amazing service.

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Responses

Response from Jane Michell, Complaints Manager, Royal Cornwall Hospitals NHS Trust 5 years ago
Jane Michell
Complaints Manager,
Royal Cornwall Hospitals NHS Trust

Submitted on 28/02/2019 at 17:24
Published on Care Opinion on 01/03/2019 at 11:14

Dear victorbs95,

Although I am not sure what you are actually referring to by a 'TAC in the weners', I am pleased that you were happy with the service you received whilst in the Emergency Department. We endeavour to ensure that all our patients receive effective treatment, and I am delighted that you were seen promptly the next day.

Regards

Jane

Clinical Matron Emergency Care

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