This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Father's hip operation"

About: Bishop Auckland Hospital / Trauma and orthopaedics University Hospital Of North Durham / Trauma and orthopaedics

(as a service user),

In January my father fell and broke his hip. After being in Durham University hospital for 2 weeks, where he had to have an operation on it he was transferred to Bishop Auckland ward 16 rehabilitation. I had to write this review for him as he spoke so highly of these people from the doctors nurses, physio team, auxiliary staff matron all the behind the scene staff even cleaners etc and anyone I have failed to mention or forgot (sorry). This team of people made my dad feel at ease and helped and cared for him so much we can't thank you enough we are truly grateful for what you have all done. Also I have to say that the people dealing with the meals he had need to be praised a lot as he ate every single meal he had in there and said it was like a hotel with lots of choice (absolutely loved the food )so again thank you! He is home now and doing well thanks to all of you! Ward 16 Brilliant!  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bishop Auckland Hospital 5 years ago
Bishop Auckland Hospital
Submitted on 04/03/2019 at 16:15
Published on nhs.uk at 17:06


Thank you for providing feedback on your Father's recent visit.

I am very pleased to hear that he had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k