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"Cancer Care - Cystectomy Operation (bladder)"

About: Frimley Park Hospital / Urology Royal Surrey County Hospital / Urology

(as the patient),

Had life changing Cystectomy Operation in December 2018, after repeated attempts to cure cancer in bladder failed. 

How did I feel - fete accompli  - better this operation than suffering with the uncertainty and stress of ongoing and experimental treatment. 

Having been diagnosed with Prostate Cancer in 2013 and successfully treated for same, cancer was subsequently found in my bladder in 2016. I underwent BCG treatment several times but this failed to cure the problem. 

The outcome being a Cystectomy Operation in December 2018. The letter below was sent to both hospitals,  explains my sincere appreciation to the entire team at both Frimley Park and Royal Surrey Hospitals for their dedication and care pre, during and post my operation. Thank You Team.  

 

Re Cystectomy Op December at RSCH – hospital number …..

I would like to express my sincere gratitude for the excellent and fantastic care I received as a patient initially at Frimley then Guildford hospitals.

Through the treatments of both my prostate and bladder cancers, initially at Frimley then at Guildford, it was obvious the 2 hospitals worked very closely together. Finally, the decision was taken for me to undergo a cystectomy operation. From this point on, the pre-op visits and general preparation for this surgery, operation day and post op, the teamwork displayed by everybody involved (consultants, operating team, anaesthetists, specialist nurses, ward care staff, stoma nurses, physiotherapists, occupational therapists – I’ve probably missed someone th­­­­­­­­­­­­­­­­­­­­­­­ere), was exemplary and in my view second to none. Nothing was too much trouble, everybody worked together as one. If it’s possible in such circumstances, it really was ‘almost a pleasure’ to be ‘a patient’.

I won’t try to pick anyone individual out, as this would be unfair, suffice to say, everybody, across both hospitals, were simply marvellous, and still are with telephone support to me at home. All very very much appreciated.

I was also invited to join the Macmillan sponsored Prehabilitation, physio and wellbeing, programme. I found this extremely useful and beneficial and hope such a programme will become integral to NHS care in the future. 

Finally I want to say, thank you everyone at both your hospitals involved in my treatment, for the great team work experience and a great job done. Thank you.

Yours sincerely ­­­­

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Responses

Response from Royal Surrey County Hospital 5 years ago
Royal Surrey County Hospital
Submitted on 21/02/2019 at 09:45
Published on nhs.uk at 10:05


We are delighted that you had such a positive experience and thank you for taking the time to write a review. This is great news and I will be sure to pass your kind words onto the department to share amongst colleagues.

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Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 27/02/2019 at 11:31
Published on nhs.uk at 12:06


Mr Appreciation

Thank you for leaving this comment, we have received your letter and passed it on. We wish you all the best!

regards

Michelle Youens

Head of Patient Experience

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