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Excellent in every way

Story from nhs.uk

"Excellent in every way"

About: St George's Hospital (Tooting) (London)

I had my first app with bariatric fellow......anyway after 10 years of having my gastric band I found someone who listened and knew what they were talking about....he referred me for a barium swallow in the radiology dept....yet again I was not treated like a number and felt they also listened to me...I am due to visit the consultant on Thursday at 3pm and I am confident all will be the same as before!!!

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Responses

Response from St George's Hospital (Tooting) 4 years ago
St George's Hospital (Tooting)

Submitted on 12/06/2019 at 12:54
Published on nhs.uk at 13:06

Dear Mavis,

Thanks for getting in touch with St Georges Hospital and providing us with feedback of your experience under the care of the Bariatric Service. I am really pleased to read your positive comments on how you felt listened to at every stage of your outpatient appointment.

As a Trust, your views and feedback are valuable as this assists us to review and make improvements to our services.

I will ensure your comments will be passed onto both managers and staff.

All the best,

Elaine Bucknor

Patient Advice and Liaison Service Manager

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