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"Plastic surgery in new unit at York Teaching Hospital"

About: York Hospital / Plastic surgery

(as the patient),

In January I had a quite unexpected fall in the street and somehow split my left middle finger quite deeply across the inside of the second knuckle. In A & E this was cleaned and bandaged, and I was told that a plastic surgery unit had just been set up and that I could have an appointment the next day; otherwise I would have had to go to Hull. The following day I had a minor operation, with local anaesthetic, carried out by Mr. Lim and his team, which cleaned out the wound completely and stitched it up, and my left hand was wrapped. A week later I had another appointment, when the hand was unwrapped; everything was stated to be looking good, and the finger was taped to the middle finger. My wife saw how this was done and we were given tape, gauze and dressings to use; I was also told of a simple exercise to get the finger back to bending normally. I had a final appointment at the beginning of this month, when the wound was washed and most scabs removed, and I was given clear advice on how it could be expected to heal completely.  All of this was carried out with great efficiency and every effort to put me at ease, and I would like to record my profound thanks for my treatment, and my general impression that this was a well-functioning and effective unit.

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Responses

Response from Sam Hunter, Patient Experience Administrator, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Sam Hunter
Patient Experience Administrator,
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 19/02/2019 at 11:48
Published on Care Opinion at 12:38


Thank you for taking the time to get in touch with us.

I am so pleased to hear that we were able to see you in our Plastic Surgery clinic and that Mr Lim was able to clean and stitch up your finger and that our staff were efficient and able to put you at ease.

I do hope your finger is now on the mend and that you will receive the same high level of care should you need our services in the future.

Wishing you the best

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