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Poor outpatient appointment

Posted By Spare0719

"Poor outpatient appointment"

About: Stoke Mandeville Hospital / General medicine

(as a service user),

Booked in for an appointment at 11am arrive at 10: 15 nice and early to be told the Dr is already running 2 hours late, the clinic started at 09: 00. Absolutely disguisted at the way things are run and the outrageous car parking charges.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 15/02/2019 at 14:46
Published on Care Opinion on 18/02/2019 at 12:02

Dear Sir/Madam

Thank you for taking the time to leave your feedback on this website.

I am sorry to read of the problems you have experienced in relation to your recent outpatient appointment.

If you would like us to look more closely at your concerns I would be very grateful if you could contact the Patient Advice & Liaison Service (PALS) on 01296 316042 to talk about your specific experience, and to see how we may be able to assist you at this time.

Anthony Banton

anthony.banton@nhs.net

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