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"A sick 2 year old."

About: Borders General Hospital / GP Out of Hours (BECS)

(as a parent/guardian),

Went to the out of hours GP service with a sick 2 year old. We were seen within 5 minutes by a senior nurse Derek who was fantastic with our daughter. After Derek we were seen by a GP called Emma who had a son at home with the same symptoms. Both Derek and Emma were excellent with our daughter and with us. Everything was explained to us from what to do now and what to do over the next few days. We are so lucky to have a service like this available to us especially with such fantastic staff.  

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Responses

Response from Gareth Clinkscale, General Manager - Unscheduled Care, NHS Borders 5 years ago
Gareth Clinkscale
General Manager - Unscheduled Care,
NHS Borders
Submitted on 06/02/2019 at 10:59
Published on Care Opinion at 16:55


Hi 'On the mend',

Thank you for taking the time to share your story on Care Opinion. I have a little one of a similar age and know how stressful it can be when they are ill. I am glad to read that you were seen promptly and that you received such a great service.

Hope your little one has recovered.

I will make sure this feedback is shared with the team.

Best wishes,

Gareth

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