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"Infection risk"

About: Queen Elizabeth University Hospital Glasgow

(as a service user),

I feel I need to express my concerns about receiving treatment there.

I am concerned about news of fungus being found in the bathroom of a room in one of the wards used by Cystic Fibrosis patients.

Another concern I have is the poor ventilation in this ‘Super Hospital’. The rooms have no fresh air- no windows in the wards open. This creates a very unpleasant environment particularly in the summer, especially now as we are not allowed to use fans, due to cross infection concerns!

The ventilation system seems to have fundamental issues regarding infection control contributing to my stress and anxiety.

The general cleanliness of the wards is also a concern. I have had a consultant demand a deep clean because my room was so dirty, patients have been given dirty towels and bed linen. Personally I take in my own towels as I don’t trust the hospital ones to be clean.

Other people with CF I know have reached a stage where they are deferring treatment and making choices that may affect their long term health due to fear of contracting other bugs and infections on top of CF. We are already a vulnerable group feeling very let down by this hospital. Our CF team are amazing and work tirelessly on our behalf to try ensure that standards are met but I believe they are limited in what they can do.

I am hopeful that by raising these concerns with as many people as possible something will be done to resolve these issues before someone else ends up seriously ill.

Kind Regards

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Responses

Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 5 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC
Submitted on 15/02/2019 at 17:31
Published on Care Opinion on 18/02/2019 at 11:24


Dear treep2509

Thank you for taking the time to post about your concerns relating to the ventilation system and hygiene within the Queen Elizabeth University Hospital.

I am very sorry to hear that you feel let down by the Hospital and I have passed your feedback to the service to address.

The service would like to investigate this further. In order to do so would you consider emailing me with your personal details julie.craik@nhs.net and with your permission I can share these with the service.

Kind regards

Julie

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Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 5 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC
Submitted on 04/03/2019 at 12:43
Published on Care Opinion at 15:06


Dear Treep 2509

Thank you for taking the time to highlight your concerns regarding cleaning and ventilation within QEUH. I am sorry to hear that the issues raised have caused you anxiety and left you concerned about further admissions to hospital. As Lead Nurse for Respiratory I would welcome the opportunity to discuss your concerns in more detail and can be contacted by telephone on 0141 452 6040 or alternatively by e mail at Joan.Edge@ggc.scot.nhs.uk

Best Wishes

Joan

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