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Every member of staff was excellent

Posted By turtlenana

"Every member of staff was excellent"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

attended for a minor op, but requiring general anesthetic.   Every member of staff was excellent, made sure I knew exactly what was happening, kept me informed, and  took excellent care of me.    

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Responses

Response from Mandy Clark, Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital, NHS Forth Valley 5 years ago
Mandy Clark
Senior Charge Nurse, Day Surgery Unit, Forth Valley Royal Hospital,
NHS Forth Valley

Submitted on 01/02/2019 at 17:35
Published on Care Opinion on 04/02/2019 at 10:26

Dear Turtlenana

Thank you for posting about your recent experience in Day Surgery, I am happy to see you were kept informed and knew what was happening every step of the way and that the staff took excellent care of you, I will pass on your lovely comments to the staff who im sure will be delighted. I wish you well in your recovery.

Kind regards

Mandy

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