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"Excellent care Ward 103"

About: Aberdeen Royal Infirmary / Acute Short Stay Medicine

(as the patient),

Following my recent hospital admission to ward 103 ARI albeit a longer stay than expected!! I would just like to express my sincere thanks and gratitude to Sister Elaine and her wonderful team. From the nurses, auxiliary’s and domestics you are so dedicated to your role. This is an extremely busy and sometimes challenging ward yet you all carried out your duties with the highest standards to ensure patient centred care was first and foremost. I was treated with dignity and humanity and my care was excellent. I would like to say a special thank you to Claire who helped me get through the bad times and allowed me to squeeze her hands so tight during a procedure even through gritted teeth she kept smiling.

Secondly I would like to say a huge thank you to Dr Carter who I believe went above and beyond to get me better. He was open and honest about my treatment and kept me well informed but more importantly he listened, and for me as a patient that was so important. There are no words except Ward 103 you are a credit to NHSG and thank you 🙏 

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Responses

Response from Julie Wattie, Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division), NHS Grampian 5 years ago
Julie Wattie
Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division),
NHS Grampian
Submitted on 01/02/2019 at 14:10
Published on Care Opinion at 15:06


Dear Ruby5,

Many thanks for taking the time to send this feedback about the Senior Charge Nurse, Consultant and the team in Ward 103. I have shared this with the team and it has meant so much to them. To hear that you received high quality care and were treated with dignity and humanity is what the team aim to deliver.

I hope you are recovering well and thank you again for taking the time to send this in.

Julie

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