Constant problems with my repeat prescription being ordered and when I seek help at the reception desk the staff attitude is at times really bad, they seem like they can't be bothered and their knowledge is sometimes poor e. g. tell me they can't do something when it has been fine with previous reception staff.
The receptionist I dealt with didn't have a clue, so they asked one of their colleagues to help me, however they were very busy and I was left waiting. In the end, I had to leave before I got the problem sorted out. Very frustrating having the same issues again and again, each time I get it sorted but then something goes wrong and I am back to square one.
"Rude and unhelpful"
About: Lower Clapton Group Practice Lower Clapton Group Practice Clapton E5 0PQ https://www.lowerclapton.nhs.uk/
Posted by IcyElmo (as ),
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