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"Aweful"

My brother was held here under the mental health act. He is very very clearly mentally unwell and we suspect something like bipolar. He also has a drinking and drugs problem and is homeless. He was held at Hesketh centre for 4 weeks. The staff there seemed great and the actual ward was fine. However, I find the mental health service provided by the psychiatrists and psychologist quite unsatisfactory. They had him there for 4 weeks and did absolutely nothing to help him despite clear problems in his mental capacity. He is unable to and unwilling to engage with mental health services and indeed, any help whatsoever, which I appreciate can be a huge problem when trying to diagnose somebody with a mental disorder. However, the complete incompetence of the service provided to my brother during the time he was held there is quite unnerving. Around week 3, he was told he was allowed supervised trips out during the day. A few days after this he was banned from going out at all because of his behaviour in the ward. The next day, he was suddenly allowed out on his own without supervision!!!!!! He came back to the ward really drunk after being spotted staggering around Southport by staff members (as he had a drinking problem). Still, no diagnosis or anything to suggest he might have a mental issue. The final week he was there, he was released from the holding of the mental health act and kept as a voluntary patient. A disaster if you ask me, and it was only then that they asked my mum to go in and give the psychiatrist a 'history' of his mental health. She did. He stayed in the ward for 2 days (going back there to sleep at night) and then on the third day, he went off and went on a mad rampage again, drinking, not knowing where he was, probably sleeping rough (he is homeless, and when he was sectioned, the ward told us they wouldn't release him unless he had somewhere to stay and that they would help find him sheltered accommodation). Anyway, after 2 days of not knowing where he was, he finally turned up at a family members house, and we were planning on taking him back (he was in a right state) and requesting that he was sectioned again because he is a danger to himself. Before we could do this, the ward called us and said they had discharged him and that there was nothing wrong with him mentally, it was simply 'behavioural' issues and 'life choices'. I couldn't believe it at all. He is now in a much worse position than he was before he was sectioned to the Hesketh Centre, and we feel we cannot help him at all, since it was a huge struggle to even get him to A & E in the first place to be sectioned. I cannot believe a professional mental health team have discharged him and said that he is not mentally ill when as his family members, we know that he is very very mentally ill, and they have failed him. Absolutely shocked and do not recommend the Hesketh centre at all. Just feels like he was to much for them and they wanted rid of him.

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