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Broken back

Story from nhs.uk

"Broken back"

About: University Hospitals Birmingham NHS Foundation Trust

Fractured L2 vertebra in France three weeks ago. I am still waiting for an outpatient appointment despite GP calling the hospital in person. I have no idea what my treatment plan will be, how long I will be in recovery and off work or how I can help myself to heal. They cannot even tell me IF I will be seen. Ironically, Birmingham Council have already got me in for an Occupational Health meeting!

Maybe they can provide a treatment plan for my broken back and x Ray it to see how it is healing?!

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Responses

Response from University Hospitals Birmingham NHS Foundation Trust 5 years ago
University Hospitals Birmingham NHS Foundation Trust

Submitted on 29/01/2019 at 11:12
Published on nhs.uk at 12:07

Thank you for taking the time to provide feedback about University Hospitals Birmingham NHS Foundation Trust. We are sorry to hear about the difficulties you have faced accessing treatment and for any inconvenience or distress this has caused you. We would like to look into this in more detail for you and assist where we can in helping you to access treatment where appropriate. In order to do this we will need further information from you.

Please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

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