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Colonoscopy

Posted By Scoobydoobydo

"Colonoscopy"

About: University Hospital Ayr / General Surgery

(as a service user),

Very friendly staff made me feel calm

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 29/01/2019 at 13:44
Published on Care Opinion at 14:48

picture of Eunice Goodwin

Dear Scoobydoobydo,

Thank you for taking time to tell us about the friendly staff and that they made you feel calm. That is pretty good, staying clam for a colonoscopy, well done to you and the team.

I will make sure this is passed to the team,

best wishes,

Eunice

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